Terms and Conditions

Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Charnwood Training Group and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Charnwood Training Group. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Charnwood Training Group takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Material on this website, including text and images, is protected by copyright law and is copyright to Charnwood Training Group unless credited otherwise. It may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way except for your own personal, non-commercial use.

No part of this site may be distributed or copied for any commercial purpose or financial gain.

Variations

We reserve the right to revise and amend this disclaimer notice from time to time and any revised version will be deemed to be applicable from the first date of publication on this website.

Terms of Sale

Following our receipt of your completed electronic order and payment by credit or debit card, we will contact you by email to confirm the details on the form and supply you with an order reference number. A contract will be created between Charnwood Training Group and you when we send that confirmatory email (order confirmation) to you. If you wish to pay by cheque or postal order please send payments to Charnwood Training Group, Charnwood Academy, Sutton Road, Kirkby in Ashfield, Nottinghamshire NG17 8HN. If we cannot, for any reason, accept and process your order, we will notify you accordingly.

We reserve the right to reject any order, as we see fit, without giving any reason.

We may change these Terms of Sale at any time by posting changes on this website, and without giving you notice, so please check these Terms of Sale whenever you complete an order form and before you submit it to us. If you place an order with us after we have posted any change to these Terms of Sale, you will be agreeing to that change.

Please note that our terms and conditions of Use or our privacy policy may change at any time, so please check them each time you visit this website.

Charnwood Training Group are sometimes able to access funding to help with the cost of your qualification; this funding can only be accessed upon the successful completion of the qualification.

If you book to attend a course, and fail to attend all sessions involved, or cancel within 7 days of the course, Charnwood Training Group reserve the right to charge you for the qualification at full commercial rate. If you fail to successfully achieve your qualification, any resit fees will be the responsibility of the delegate.

Charnwood Training Group reserves the right to cancel any and all courses due to insufficient applications. Notification of cancellations will be made via written correspondence, email and/or telephone.

In the event your course is cancelled, you may register for other courses available, or a full refund will be given. All listings are accurate at the time of printing. Event times, dates, locations and costs, while unlikely, may change due to unforeseen circumstances. For additional course information please visit our website at www.charnwood.co.uk / or contact enquiries@charnwood.co.uk

About Us

This website is owned by Charnwood Training Group
Charnwood Academy, Sutton Road, Kirkby in Ashfield, Nottinghamshire NG17 8HN
Company Registration Number 4770081
Company VAT Number 716697987

www.charnwood.co.uk/contact-us

Data Protection Act 1998

The information you provide on this form may be passed to the Skills Funding Agency (SFA).  The SFA is responsible for funding education and training for young people and adults in England and is registered under the Data Protection Act 1998.

For more information about how the Skills Funding Agency uses this data please visit http://skillsfundingagency.bis.gov.uk/privacy.htm

Charnwood training group does not sell or share your personal information with any other organisations, however we may like to use personal information for marketing purposes. " If you have completed a security qualification with Charnwood training group then you must be aware that the implication of Data Protection in relation to BIIAB security qualifications is as follows: All personal data provided by you will be used in connection with your attendance on the course and to process examination results. As part of this process your personal data will be forwarded to the security industry authority (SIA) so that they can complete your application for a Licence to Practice. Your personal data and sensitive personal data relating to your ethnic origin will be processed in accordance to the Data Protection Act 1998.

Funded Programme Incentives

Employers receive £100 worth of vouchers towards E-Learning Courses for every member of staff enrolled onto an Apprenticeship Programme. Employers can assign the vouchers to any employee at their discretion.

E-learning courses can be accessed 24/7 online providing there is an internet connection. Tablet PC equipment can be made available to the Employer where internet or computer access is minimal.

Employer Response

Complete one of our surveys and as a token of our appreciation we will offer you 15% discount on your next course booking.
 

 

Charnwood compared nationally are ahead of the game

Managing Partners of a leading Hospitality Training Provider, Charnwood training group, along with its Staff, Learners and National Employers were delighted with the excellent praise received from their recent Ofsted inspection, which graded the National training provider as 'good across the board' and 'when compared on a National scale is ahead of the game'

Charnwood training group provides commercial and government funded work based learning and workforce development training within the catering and hospitality industries.

Of particular merit was the way learners enjoy their training, and statistics prove that most go on to further training or gain promotion at work. In this section 'outcomes for learners', Charnwood was recognised for  'the support and care given to learners is a rare quality to be seen in a work based learning provider and Inspectors commented that 'training officers maintained strong relationships with Learners and showed a genuine passion for training.

Teaching and Learning Provision for 14 -- 16 years old within the Academy are of a 'high quality and extremely well maintained, learning is effective in meeting the needs and interests of all learners.'

Although the Training Provider were expecting an inspection as their last was completed in 2007, they didn't realise they would be inspected under a framework released just 4 weeks prior.

Managing Director, Gerwyn House, nominee for the Inspection stated "In light of this context in which Training Providers are now inspected we are extremely pleased to have achieved such a positive report. These judgements represent the best Ofsted report in Charnwood's history."

The employers whom Charnwood work with gave extremely gratifying feedback and were keen on 'Charnwood's excellent understanding of the hospitality, the support to reduce staff turnover rates and the improved development of learners' customer service skills.'

"We are determined to continue to build on our successes and strengths and are resolute in our determination to make Charnwood the provider and employer of choice." Gerwyn House, Managing Director. 


Click here for Charnwood's full report